Metabolik MasteryPrivacy Notice

Effective Date: [13/05/2024]

Applicability

This Policy describes Metabolik Mastery and its affiliates’ information collection and use practices on the places where it appears. This includes our website and other places it may be linked. Our website and the content and services made available through them are collectively referred to as the “Services.” This policy does not apply to interactions with any third-parties that are not affiliates of Metabolik Mastery. It also does not apply to information about our employees.

For information about Metabolik Health’s affiliated medical group, Metabolic Health Medical Services, P.C.’s HIPAA privacy practices, please see its HIPAA Notice of Privacy Practices.

Information We Collect

We have listed below the types of information we may collect. We’ve also indicated if that information is shared to serve you with targeted ads or to perform analytics. To read more about targeted ads read the “how we use information” section. Choices you have are also described in this policy in the “you have certain choices” section.

Contact information. We may collect your name, email address, and phone number. We may also collect the name of your company and your company role. In some cases, we may use this information to serve you targeted ads and perform analytics.

Demographic information. We may collect information such as your gender and date of birth.

Location information. We may collect information about your location. This includes city, state, and zip code.  In some cases, we may use this information to serve you targeted ads and perform analytics.

Health information. We may collect information about your eligibility for our Services. For example, information about your symptoms. We may also collect information about your medical history. This may include information about your current medications and known allergies. It includes other information you submit to us.

Payment information. We may collect payment card billing information. For example, the type of credit card you use to pay for our services and your billing address.

Professional information. We may collect resumes, education, and employment history from job applicants and provider applicants. This includes information about your skills and qualifications. We also collect information about your certifications and credentials.

Usage information. We collect logs and session data when you visit our website. This may include location information. We collect browser and operating system information. We collect your IP address. We also collect device identifiers. This might include your hardware model. We collect what site you came from or what site you visit when you leave us. We also look at the areas of our site you visit and any actions you make. In some cases, we may use this information to serve you targeted ads and perform analytics.

How We Use Information

We use information to communicate with you. We use information to respond to your questions or requests. We also use it to send you updates. We also use information to communicate with you about our policies and terms. If you apply for a job, we use information to process your application.

We use information to provide and improve our services. We use information to provide you with our services. This includes checking your eligibility and assisting you in completing registration. We also use information to make our website and services better. For example, customizing your experience with us. We use information from job applicants to better under our job applicant pool.

We use information for marketing purposes. We may use information to let you know about new products and services. This may be about our offers or offerings of third parties.

Targeted ads. As permitted by law, we also use certain categories of information (as described above) to serve you with ads we think you will find interesting. We might do this based on your browsing habits or other activities. These could be on ours or others’ platforms. (This is often called interest-based, targeted or “cross contextual” advertising.) We might do this on social media platforms. This may occur after you leave our sites or platforms and may encourage you to return.  

We use information to protect ourselves and others. We use information to protect our company. This includes to identify fraud or secure our systems. We may also use information to protect our website visitors.

We use information for other purposes as permitted by law or as we may disclose to you.

How We Collect Information

We collect information directly from you. We collect information if you contact us or create an account. We also collect information from you if sign up for email communications, or otherwise submit it to us.  This could be in person. It may also be over the phone or online or on a hard copy document. If you apply for a job we collect information from you.

We collect information passively. We collect information about users over time and across different websites. We also work with third parties that collect personal information this way. As permitted, we may use several common tracking tools to collect information. Tracking tools include browser cookies and web beacons. To learn more about cookies visit the FTC’s Online Tracking page. We may work with others to gather information on our sites and elsewhere. We may do this on our websites and in emails that we send to you.

We collect information about you from others. For example, our business partners may provide information about you to us. As permitted by law, other providers, labs and pharmacies may provide us with information about you. Entities that perform background checks may provide us with information for job applicants.

We Combine Information

We combine information we collect from you on the website with information we receive from you offline. We combine information that we have collected across other third party sites. We also combine information you provide with information we obtain from third parties.

When We Share Information with Others

We may share information within our family of companies. We may share information with our affiliates, subsidiaries and other related companies. This includes current and future companies.

We share information with health care providers and pharmacies. We may share contact, demographic, and health information with providers to schedule and fulfill appointments or to send you messages. This information may be shared for treatment, payment or health care operations purposes in accordance with HIPAA

We share information with vendors who perform services on our behalf. We may share information with vendors that help us deliver our services and operate our platform. For example, we may share information with vendors who help us host and operate our website.

We share information for analytics and advertising purposes.  We share information with vendors who help us serve targeted ads. We also share information with analytics vendors. These are vendors who help us understand what users do on our platforms. To do this, we might share activities or “events” that you take on our site. This helps us decide what ads to run and lets us perform analytics. Which information is shared is described in the “information we collect” section.

We share information if we think we have to in order to comply with the law or to protect ourselves. We share information we collect about you to respond to a court order or subpoena. We share information in response to a government agency or investigatory body request. We share information we collect when we investigate potential fraud.

We share information with any successor to all or part of our business. If all or part of our business is sold, we may share your information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.

We share information as permitted by law and for other reasons we may describe to you.

You Have Certain Choices

You can opt out of certain marketing. To stop receiving our marketing emails please email us at the address noted at the end or follow the instructions in any marketing email message you receive from us. If you opt out of marketing emails you will continue to receive emails from us about your relationship with us where permitted by law. Even if you opt out of receiving marketing messages, we will still send you transactional messages. These include responses to your questions or other necessary information about your account.

OUR AD AND COOKIE POLICY

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. If you block cookies, certain features on our sites may not work.

Targeted ads: The Self-Regulatory Program for Online Behavioral Advertising provides the ability to manage certain choices online here and provides a tool for managing mobile choices here.   Your mobile device may also provide its own instructions on how to prevent interest-based advertisements. We do not control how the device operator allows you to do this. You should review their support materials and/or the device settings.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.

Options you select are browser and device specific. If you block cookies, certain features on our sites may not work.

Security Measures

We use reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our sites or will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We Store Information in the United States

Information we collect is stored in the United States. This site is intended for people who are in the United States. If you live outside of the United States and choose to use this site you understand that it is at your own risk. If you live outside of the US, you understand and agree that we may transfer your information to the US. Our sites and businesses are subject to US laws, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in the US.

Third Party Sites and Links

If you click on a link to a third party site, you will be taken to websites we do not control. This includes our pages on social media sites. This policy does not apply to the privacy practices of these websites. Read the privacy policy of other websites carefully. We are not responsible for these third party practices.

Information Collection from Children

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

Contact Us

If you have questions about this Policy, you can email us at info@metabolik.com.

Policy Updates

We may make changes or updates to this Policy. We will notify you of any material changes to this Policy as required by law. All changes will also be posted on our website. Please check our site periodically for updates.